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Nasty shock in the mail

April 25th, 2015 at 07:22 pm

I got a late notice on the mortgage for my condo...you know, the one I don't own anymore? The one where the title company told me not to make the April 1 payment because we were closing April 9 and it would get paid off before a late fee was triggered? Yep, that's the one.

I went online to check the balance. I can't believe I never checked the balance -- I had so many things going on that I just trusted the title company and assumed it was paid off. Nope, there's still a balance.

I emailed the title company asking what was up. I also told them I do not intend to pay a late fee, so they'll either need to pay it for me or work it out with the mortgage company.

I'm going to have to stay on top of them, as well as my credit report to make sure it doesn't suffer as a result.

I wish at least one thing would just work out the way it's supposed to without a bunch of extra work on my part. Isn't that why I pay these companies thousands of dollars?

Stressed and bummed. I feel like my day is ruined, but I will hopefully feel better soon.

Oh, I just got an email from them. "Thank you for bringing this to my attention. I will check into this first this Monday morning and let you know once I have it resolved."

I hope they get it resolved with no late fee and no significant ding to our credit scores!

8 Responses to “Nasty shock in the mail”

  1. creditcardfree Says:
    1429986800

    Ick. That would temporarily make me upset, too!

  2. ThriftoRama Says:
    1430002184

    Wow. Really? Isn't this strike two for this company??

  3. ceejay74 Says:
    1430005071

    Surprisingly, no. They hadn't done anything directly incompetent. You're getting them confused with the string of other people from the other title company, the bank, etc. :-/

    My lesson from this: No matter how financially organized YOU are, you shouldn't go into financial ventures where you'll be cutting it close, because other people's negligence could shake things up. Also, check after everyone's work to make sure they did it, consistently and thoroughly.

  4. Joan.of.the.Arch Says:
    1430009631

    Sometimes it seems like there is so much incompetence out there that I wonder how anything functions at all.

  5. My English Castle Says:
    1430015176

    Hope it works out! Very annoying.

  6. FrugalTexan75 Says:
    1430026911

    How very aggravating!

  7. PatientSaver Says:
    1430066727

    I know exactly how you're feeling. If people would just do their job. Can't assume anything. Can't trust anyone to do the right thing.ERG. I remember when I paid my mortgage off I was so annoyed the bank demanded a final $90 from me just to do the paperwork to close off my mortgage. I mean, since when do you have to pay extra for something that should be part of the transaction to begin with?

  8. CB in the City Says:
    1430148713

    And it seems like financial institutions are the absolute worst at incompetence and customer disservice. What happened? It's not the world I grew up in.

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