Today I've been riding herd on various professionals to make sure the stuff I need done *gets* done.
I saw that the check to the electrician cleared, so I emailed the contractor to make sure he was on top of getting me the paid-in-full receipt. He sent it a few minutes later.
Then I called the LOC bank to see what the minimum payment would be if I took out the full $15,000. The customer service rep told me "$150 a monhth." On further reflection that didn't seem right; that would be 1% of the balance but no interest. I did a Bankrate calculation and came up with $266 the first month. I'm going to use that number and I'll be pleasantly surprised if it's only $150.
Then, the banker yesterday told me that the wire transfer for the condo closing would go through this morning and that it would show up in my account by noon. He set himself a reminder to handle it while I was sitting there. I checked my bank account promptly at 12:05 and saw nothing, so I called the branch. After some hold time they came back to say there'd been "miscommunication" but that their manager was putting it through right then. Naturally I asked for a call to confirm that, and I checked my online account with the manager on the phone to verify that I could see the transfer pending.
I'm not saying the first instance was a case of incompetence, and the jury's out on the rep who quoted me the $150 minimum payment. It's just that nobody cares about getting this stuff done as much as me, so it pays to stay on top of everyone and make sure it keeps moving.
It pays to expect incompetence
April 7th, 2015 at 05:48 pm
April 7th, 2015 at 06:19 pm 1428430763
April 7th, 2015 at 10:18 pm 1428445087
April 8th, 2015 at 01:32 am 1428456761